Privacy Policy

When you drop an image or video onto FreeUpscaler, the file is processed entirely inside your web browser on your own computer or phone. Nothing is uploaded to our servers. We do not receive a copy, we do not store it, we do not review it, and we have no technical way to access it. The AI model runs locally using your device's graphics hardware. When you close the tab, the file and all intermediate data are released.

We do not collect, receive, transmit, or retain any of the following about your files: filenames, file contents, dimensions, durations, metadata, or derived features. This is a product promise, not just a policy.

We collect the minimum information needed to keep the site running, secure, and improving:

• Basic server logs. Our hosting provider (Cloudflare) automatically records standard web traffic information such as IP address, browser user-agent, referring URL, and request time. This is used for abuse prevention and troubleshooting, and is retained for a short period by the hosting provider.
• Anonymous analytics. We may use privacy-respecting, cookieless analytics to understand aggregate visits (country, browser, page). This data cannot identify you individually and is never joined to any file you process.
• Anonymous error reports. If something crashes, we may receive an anonymous error report containing the error message, browser version, and graphics hardware capabilities. These reports are scrubbed of filenames, file contents, and any references to the files you work with.

FreeUpscaler itself uses your browser's local storage to remember small preferences (such as your light/dark theme) and to cache the AI model so you don't have to re-download it on every visit. This data stays on your device; we do not read it. You can clear it at any time via your browser's site-data settings.

Third-party advertising (see below) may set its own cookies. You can manage or block these through your browser or through the industry opt-out links referenced in the next section.

FreeUpscaler is supported by display advertising delivered through Google AdSense. Google, as a third-party vendor, uses cookies and similar technologies to serve ads based on your prior visits to this site and other sites. Google and its partners may collect and process data such as your IP address, device identifiers, and browsing activity to show personalized advertising where permitted by law.

You can control personalized advertising from Google by visiting Google Ads Settings. You can opt out of third-party vendor use of cookies for personalized advertising at aboutads.info and youronlinechoices.eu. More information about Google's use of data is available at policies.google.com.

Because FreeUpscaler does not upload your files or create user accounts, we do not hold a personal profile or account record on you. The limited information processed about you (server logs, anonymous analytics, advertising identifiers set by Google) is described above.

Depending on where you live, you may have rights including access, correction, deletion, restriction, data portability, and the right to object to certain processing such as personalized advertising. California residents have additional rights under the CCPA, including the right to opt out of the “sale” or “sharing” of personal information as those terms are defined under California law. To exercise any of these rights, email us at hello@stackviv.ai and we'll respond within a reasonable time frame.

FreeUpscaler is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we make material changes, we'll update the effective date at the top of this page. Continued use of the site after changes take effect means you accept the revised policy.

Questions about this policy, or about how FreeUpscaler handles data, can be sent to hello@stackviv.ai. See also our Terms of Service, About page, and Contact page.